Terms of Use ​

Last Updated: Oct. 16, 2026

1. Introduction ​

Welcome to bluefox.email, operated by Innovaris Group LLC! By using our platform, you agree to these terms of use. Please read them carefully before proceeding.

Innovaris Group LLC is the registered English name of Innovaris Group Korlátolt Felelősségű Társaság (Innovaris Group Kft.), a company registered in Hungary:

  • Registered office: 1095 Budapest, Mester utca 40-44. B. lház. II. emelet 10. ajtó, Hungary
  • Company registration number: 01-09-432032
  • Tax number: 32586174-2-43, EU VAT number: HU32586174

2. Eligibility ​

To use bluefox.email, you must:

  • Have a valid email address or sign up using an identity provider such as Google.
  • Provide accurate information during sign-up.

3. Use of the Platform ​

  • BlueFox Email includes managed sending infrastructure, so connecting an AWS SES account is not required to send email. If you choose to connect your own AWS SES account instead (BYO SES), you are responsible for the security of your AWS SES credentials. BlueFox Email stores them in an encrypted format and does not share them with unauthorized parties.
  • You agree not to misuse our platform, including attempting to reverse-engineer, hack, or disrupt services.
  • You can manage email lists within the platform, which may store the names and email addresses of your subscribers. Campaigns and triggered emails are tied to these lists. Subscribers can unsubscribe or pause their subscriptions at any time.
  • We track email interaction data, including clicks, opens, bounces, and complaints of the emails you send through our platform. This information is used to provide insights into your email campaigns and improve the platform's performance.
  • Projects are free by default and include a BlueFox Email logo with a link in your email footers. You may upgrade a project to premium to remove this branding.

4. Pricing ​

BlueFox Email uses usage-based pricing: you pay for sends, not contacts, and every feature is available at every price point. New accounts receive a number of free sends with no credit card required. After that, you can purchase one-time send credit packs or subscribe to a monthly plan. Current pricing, credit pack, and plan details are available on our website.

5. Email Communications ​

By signing up, you agree to be added to our mailing lists, which include:

  1. What's New with bluefox.email
  2. Alert Center
  3. Performance Reports
  4. Advanced Strategies
  5. Personalized Product Support & Tips
  6. Legal updates: notices about changes to these Terms of Use, our Privacy Policy, the Data Processing Agreement, and our subprocessors

You can unsubscribe or adjust your preferences at any time.

6. AWS SES Connection ​

BlueFox Email includes its own managed sending infrastructure, so you can start sending emails immediately without connecting an AWS SES account. If you prefer, you can optionally connect your own AWS SES account (BYO SES) by providing your Access Key ID and Secret Access Key, or by using AWS STS to grant temporary, role-based credentials instead of long-lived access keys. We store any credentials you provide securely in encrypted form.

7. Email Interaction Data ​

By using bluefox.email, you agree that we track and store data on email interactions, such as clicks, opens, bounces, and complaints. This data is used to monitor the performance of email campaigns and ensure compliance with our policies.

8. Data Processing Agreement ​

To the extent that BlueFox Email processes Personal Data on behalf of the Customer in connection with the Services, such processing is governed by the Data Processing Agreement ("DPA"), available at https://bluefox.email/dpa. In this section, "Customer" means you, the person or organization using bluefox.email, "Services" means the bluefox.email platform and related services, and "Personal Data" has the meaning given to it in the DPA.

The DPA is incorporated into and forms an integral part of these Terms of Use. By accepting these Terms of Use, the Customer also agrees to the DPA.

In the event of any conflict between these Terms of Use and the DPA regarding the processing of Personal Data, the DPA shall prevail. Nothing in these Terms of Use or the DPA limits any rights or obligations under applicable data protection law that cannot be changed by contract.

9. Webhook Authentication ​

If you configure webhooks, BlueFox Email authenticates webhook requests using a secret API key sent as a Bearer token in the Authorization header. You choose which API key is used when configuring a webhook in your project settings, and you are responsible for verifying this token in your own endpoint before processing incoming requests.

10. Admin Access for Support Purposes ​

To provide effective customer support, troubleshoot issues, and improve the platform, you agree that bluefox.email administrators may access your workspace. This access will be limited to the extent necessary to resolve your support requests or maintain the platform’s functionality.

11. Anti-Spam Policy ​

We strictly prohibit spamming on our platform. If we detect or receive reports of spamming activities, we will terminate your account immediately with no refunds.

12. Intellectual Property ​

All content, trademarks, and logos on the bluefox.email platform are the property of Innovaris Group LLC or our licensors. You may not use any of our intellectual property without prior written consent.

13. Limitation of Liability ​

Bluefox.email is provided "as is," and we do not guarantee uninterrupted or error-free operation. In no event will Innovaris Group LLC be liable for any indirect, consequential, or punitive damages arising from your use of the platform.

14. Termination ​

We reserve the right to suspend or terminate your account if you violate these terms, misuse our platform, or engage in spamming activities.

15. Governing Law ​

These terms are governed by the laws of Hungary. Any disputes will be resolved in the courts of Hungary.

16. Changes to These Terms ​

We may update these terms from time to time. Changes will be posted on this page at least 30 days before they take effect, unless a shorter period is required by law, and we will notify you by email through our Legal updates mailing list. If you unsubscribe from that list, you will not receive these notices by email, and you are responsible for checking this page for changes. Security notices about your account, such as data breach notifications, are always sent to you directly.

17. Contact Us ​

If you have any questions about these terms, please contact us at hello@bluefox.email.